Privacy Policy

Last Updated: {August 21, 2026}

UK Vape Deals “PRIVACY POLICY”

UK Vape Deals values your privacy and is committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data to ensure a secure, transparent experience.

Information We Collect

To provide and improve our services, we collect:

• 👤 Personal Information: Name, email address, phone number, billing and delivery address.
• 🛒 Order Information: Products purchased, order history and transaction-related information.
• 💻 Technical Information: IP address, browser type, operating system and device information.
• 📊 Usage Information: Pages visited, products searched for and interactions with our website.
• 💬 Communications: Information you provide when contacting us through email, forms or live chat.

How We Store & Protect Your Data

We take your data security seriously. We store your information on secure servers and use strict technical measures, such as SSL encryption, to prevent unauthorised access. We use appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or loss.

We use your information to:

• 🛒 Processing Your Orders: We use your information to process purchases, arrange payment and deliver your orders.
• 💬 Customer Support: We use your information to respond to enquiries and provide customer support.
• 🎯 Personalised Experience: We may use information about your interactions with our website to provide relevant products and offers.
• 📈 Improving Our Website: We analyse website usage to improve our website, products and services.
• ⚖️ Legal Requirements: We may process information where necessary to meet our legal and regulatory obligations.

Cookies Policy

Our website uses cookies (small text files on your device) to distinguish you from other users. They help us remember your preferences, keep items in your cart, and gather analytics.

We do not sell your personal information. We only share data with trusted partners essential for our services, including:

• Payment Processors: To securely handle payments.
• Delivery Companies: To ship your orders.
• IT & Web Service Providers: To maintain our website.
• Regulatory Authorities: When required by law.

We ensure all third parties respect your data security and comply with the law.

Marketing emails and Essential transactional emails

If you opt in, we may send you emails about new products and special offers. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by updating your account settings. You will still receive essential transactional emails about your orders.

Age Verification

It is illegal to sell vape products to anyone under the age of 18 in the UK. We are legally required to verify our customers’ age using third-party services. This may involve checking your details against public records or requesting proof of age.

Your Rights (Under UK GDPR)

You have certain rights regarding the personal information we hold about you. These rights may apply depending on the circumstances and the legal basis for processing your information.

• 🔎 Right of Access: You can request a copy of the personal information we hold about you.
• ✏️ Right to Rectification: You can ask us to correct inaccurate or incomplete information.
• 🗑️ Right to Erasure: You may request deletion of your personal information in certain circumstances.
• ⏸️ Right to Restrict Processing: You may ask us to limit how we use your information in certain circumstances.
• 📦 Data Portability: You may have the right to receive certain information in a structured format.
• 🚫 Right to Object: You may object to certain types of processing.

Third-Party Links

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including where necessary to meet legal, accounting, tax or reporting requirements.

Changes to This Policy

• We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal requirements.
• Any updates will be published on this page, along with the latest “Last Updated” date.
• We recommend checking this page periodically to stay informed about how we protect your personal information.

Contact Information

• If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
• You can contact our privacy team through our email address or website contact form.
• If you wish to exercise any of your privacy rights, please include enough information for us to understand and respond to your request.